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Primary Purpose:

Provides technical factory service support of Lycoming's products to OEM, distributors, and individual customers through effective communications and field visits. Insures that feedback of service issues reaches the appropriate personnel for effective problem resolution. Maintains familiarity with all engine systems and models. Provides documentation to support service experience through the SIR system. Coordinates service issues with the warranty function as necessary. Recommends changes in procedures, design, equipment or suppliers based on analysis of information received through contact with customers.

Responsibilities:

·         Provide technical guidance and solutions to customer’s technical needs

·         Interfaces with Account Managers, Product Managers and Sales

·         Responsible for coordinating all company resources (COE, Product Engineering, Product line) in order to conduct Applications Project(s)

·         Supports Sales in the identification of Customer requirements, specifications and preferences

·         Develops product solutions (Product & Use recommendations) for Customer Specific Applications

·         May create new Product proposals for Customer Specific Applications using company’s established features and processes

·         Conducts existing Products modifications in order to fit with Customer specific applications

·         Manages VA/VE initiatives (Tear Down, Line Review) as assigned

·         Develops and maintains a good customer rapport and a positive image through the Customer contacts

·         Participates in training and technical sessions

·         Completes and submits on a timely basis all required internal information, reports and documents

·         Operates within the boundaries of the Textron Business Conduct Guidelines

·         May publish papers on finding and developments
Performs other duties as assigned

Who We Are

Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.

This role is in Textron System’s Air Systems business area. Visit TextronSystems.com & Lycoming.com to read more about who we are and the products we make!

About This Role

The Senior Cybersecurity Compliance Analyst is responsible for facilitating the effective planning, management, and governance of the company's regulatory compliance programs as well as FAR/DFARs. This includes all processes related to ensuring the successful prioritization, launch, execution, and reporting of Compliance tasks and initiatives.

The candidate must be a highly motivated, self-driven team player that can perform in a fast-changing business environment. The candidate should possess a natural enthusiasm for Compliance, Risk Management, IT Security, and strong customer service skills. The candidate will be responsible for implementing governance and compliance requirements across the Textron Systems business unit. The individual will work within the IT risk management team and support IT audits and initiatives with members of the Information Technology group and business stakeholders.

Responsibilities

• Analyze the impact of emerging Cybersecurity requirements and identify areas of risk, and development of strategy, policy, governance, and implementation guidance recommendations for a holistic risk management approach for the DoD.
• Overseeing a portfolio of comprehensive audits and evaluation for both our internal and external audits.
• Develop an efficient automation process for maintaining and requesting documentation related to security process, systems, procedures, and events.
• Setting and meeting priorities and achieving results that support Textron’s objectives and strategies.
• Formulating long-range strategies, and coordinating preparation for annual audits
• Ensures IT compliance for SOX and Cyber DFARS regulatory requirements
• Execute programs designed to ensure compliance with applicable laws and customer requirements; collaborate with company leadership to drive consistency in the approach, processes, and tools
• Perform IT security incident response and remediation activities, to include working with Textron enterprise and other business unit IT security teams, as necessary.
• Respond to audit findings and customer visits as needed based on feedback.
• Ensure execution of all internal/external audits and tasks with the appropriate level of consistency and governance
• Provide recommendations to mitigate risks through the appropriate use of technical, procedural, and administrative controls in accordance with legal and regulatory compliance standards and established industry best practice     
• Report out to IT and Business Leaders formal reports of findings and recommendations for corrective actions                                                                                                                

Job Summary:

This career development position will lead a cross-functional team in development and implementation of strategic sourcing initiatives to ensure supply chain effectiveness for assigned components with respect to Safety, Quality, Delivery and Cost.  Demonstrated performance in this position over time will be considered during succession planning for Lycoming Engines Director of Procurement position or other assignments of increased responsibility.

Responsibilities to Include:

Systematically develop, lead, implement, manage and promote strategic supplier relationships capable of supporting Lycoming Engines customer requirements commercial or otherwise through intensive interaction with the supply base including in some cases sub-tier suppliers.

Maintain expert knowledge of assigned commodities including industry trends, economic factors and key suppliers in these commodities.

Develop and implement supplier strategies including resourcing transition plans, consistent with business goals, objectives, initiatives and product maturity development.

Assess supplier capabilities in the areas of Management, Engineering, Operations, SIOP, Supplier Management, Quality and EHS.

Manage supplier performance including the areas of capacity planning, inventory management and tooling investment.

Compile and analyze statistical data to determine effectiveness of suppliers, develop and implement strategies for preventive, or failing that, corrective action when necessary.

Develop, implement and measure contract performance of the assigned supply base inclusive of performance metrics for cost out, cost drivers, production capacity, quality, on time delivery, technology, supplier driven cost reductions and overall service.

Develop global sources of supply within regulatory authority frameworks to promote optimum total cost of ownership performance including improved quality and service levels and risk reduction.

Qualifications - External

• Familiarity with reciprocating engine development and manufacturing
• Knowledgeable about AS9100 and ISO standard
• Project management and contract negotiation experience
• Perform spend analysis and market assessment
• Demonstrated experience in managing global suppliers
• High energy and willingness to accommodate work in disparate time zones
• Excellent windows office skills (Project management, Excel, PowerPoint) and MRP skills
• Excellent written skills, presentation skills, telecommunication skills and verbal skills
• Excellent Global business etiquette
• Knowledge of Six Sigma and lean methodologies; Six Sigma certification is a plus.
• Working knowledge of T.I.N.A.
• Demonstrated ability work/lead cross functional/cross business teams
• 3 Years related industry experience
• Able to obtain valid international travel documents
• Travel as required (40%)

Education:
Bachelor degree in Supply Chain / Business management/ Engineering or equivalent

Job Summary:
Conduct materials analysis using state of the art and well-equipped Materials Laboratory tools. Provide materials engineering and technical support for special processes affecting materials properties of metallic, polymeric, and composite components for Lycoming Engines and Textron Systems.  Conduct failure analysis and evaluations of purchased parts, experimental parts, field returns, manufacturing processes, and alternative material options. Work cross functionally with Engineering, Quality, Product Support, Manufacturing and Procurement to provide materials engineering guidance and expertise.

Responsibilities to Include:

• Perform materials testing on incoming metallic and polymeric parts
• Drive effective root cause analyses and corrective action for materials issues
• Provide materials engineering support for internal heat treatment, welding, surface modification and coating processes
• Conduct failure analysis of components and processes used on engines and other applications
• Provide guidance to Engineering for material selection and improvements, and participate in technical decisions regarding materials aspects of design
• Recommend and help achieve continuous improvements in lab equipment, capabilities, and procedures
• Perform research and development work on special projects
• This is an ITAR restricted position